CRM

Customer Relationship Management (CRM)

CRM software is used for effective customer management. The flexibility of this software lies in the management of all the requests and complaints by the clients. CRM’s scope is way beyond marketing as it develops strong relations with its customers. Having a strong relationship with your clients boosts your business like no other. The way any company treats their customers affects its position in the market.

CRM takes care of all the customer related activities as it captures all the pre and post sales automation interaction of the client. CRM is the integration of all the business aspects – marketing, sales support, customer service etc. It proficiently captures all the reactions, complaints and responses of the customer. Whole customer experience can be managed in here.

CRM and Uses in Organization.

Customer Relationship Management (CRM) is one of the most used software in companies these days. looks after the relationship of the company with its customers as the software’s main aim is to please the customers. CRM makes sure to give a company,  pleased customers. A business’s relationship with its customers shapes the company.  If a company doesn’t have the much needed good relationship with its clients, the company may disrupt. Yes, this shows the importance of happy and satisfied customers for a company.

All Web development company Delhi NCR CRM, is not used to gain only profit for a company it is used to make customers happy. Retaining customers and through it, achieving sustained sales growth is the motto of CRM. It works regarding all the complaints and requests of the clients.

crm
crm

CRM helps

It does not only stick to marketing as it’s scope moves much beyond that, hence, developing a relationship with their customers. It takes care of all the customer related activities as it captures all the pre and post sales. Automation interaction of the client expanding your business.

We know that having a good relationship with customer elevates your business like no other. This software has the capacity to skyrocket a business within a stipulated time and CRM will exactly help you do that.

This software has spread its wings upon marketing support in customer service. It very distinctly takes note of the customer’s complaints, reactions, and responses.  Not only that it vastly improves customer information and works towards developing fast, efficient client communication.

It makes sure to have a much improved intelligent customer service. Customer teams have an opportunity to enhance their efficiency. ERP and CRM help a business grow as it promotes maximized upselling and cross-selling.

Client management can make or break any company’s reputation. CRM helps a company to grow in a well-directed way along with creating a positive impact of its business among the audience.

Features:

  • Complaint Management
  • Feedbacks, Concern management
  • Consumer experience tracking
  • Business parameters mapping
  • Customization
  • Campaign Management
  • Asset management

WHY CRM?

  • Time saver
  • Work Load decreased
  • Analytic Improvement
  • No remiss activities
  • Duplicity avoided
  • Productivity ensured

Our Services

Web Design
We do give altered website design services to our clients in India and Abroad. We are into design and development of Static, Dynamic, Wordpress, Joomla and E-commerce websites.
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Web Development
Web based application development is one of our core competencies. We customize application development according to customer requirement.
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Corporate Branding
Corporate branding services incorporates Logo Design, Brochure Design, Business Card Design. It incorporates everything that you need to initially assemble your image in the market.
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SEO
Search Engine Optimization is one of the major aspects of any business, who is promoting their brand online. We offer altered services for SEO, Social Media Management, and Publishing.
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CMS & CRM Applications
CRM Application is a complete solution for your business. The customer relationship management system is developed to sustain customer records at a central place and very much required for every business.
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E-Commerce
This is the time of E-Commerce. In this emerging Digital Market, customers are more comfortable with buying online and every business related to product selling requires an E-Commerce website.
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Mobile Apps
ZeaCreations is a team of highly experienced Android Development Delhi NCR who are good in building Android apps. We have been developing quality robust and scalable apps for our customers at very affordable prices. It is an established firm in this department with a huge client base.
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ERP
For management and changes of all day to day operations in one place, you need software. It’s a must-have software for every business today. All the business processes are combined for their real-time management through this software. The software serves in all the domains- Manufacturing, Sales, Educational, Travel, Real Estate, etc.
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SSL Certificate
This is vital as a result of the knowledge you forward the net is passed from laptop to laptop to induce to the destination server. Any laptop in between you and also the server will see your MasterCard numbers, usernames, and passwords, Associate in different sensitive data if it's not encrypted with an SSL certificate.
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